Returns & Exchanges

At PIVOT CASE, we stand by the quality of our tech accessories and offer a 30-day window for returns or exchanges if you are not completely satisfied. All returned items must be in their original packaging and in like-new condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your PIVOT CASE in its original box, ensuring all protective inserts and documentation are included to prevent damage during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse receives and inspects your return for electronic compatibility and physical condition, your refund will be processed within 5-7 business days.