Frequently Asked Questions

Everything you need to know about protecting your tech.

Are PIVOT CASE products compatible with wireless charging?

Yes, all our cases are engineered with high-grade materials that allow for seamless Qi-standard and MagSafe wireless charging without needing to remove the case.

How much protection do your cases offer against drops?

Our cases feature military-grade drop protection with reinforced bumpers and shock-absorbing inner layers, tested to withstand falls from up to 10 feet.

How long does shipping take?

Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while expedited options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange, provided the item is in its original condition.

Do you offer a warranty on your electronics accessories?

Every PIVOT CASE product comes with a 12-month limited warranty covering manufacturing defects and material failures under normal use.

Will the case turn yellow over time?

Our clear cases are treated with an advanced anti-yellowing UV coating to ensure they remain crystal clear and maintain their original look for as long as possible.